Responsive Repairs Planner

Salary: Circa £29,000

Location: Basildon

Weekly Hours: Monday to Friday 9:00 - 17:00

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What we’re looking for:

  • Do you have experience in planning resource within a dynamic scheduling environment?
  • Do you enjoy working with the public in a customer focused environment?
  • Do you have excellent planning and organisational skills?
  • Are you able to undertake projects independently, from inception to completion?

If so, this role is perfect for you!

Here at Peabody, we have an opportunity for a Responsive Repairs Planner on a Permanent basis at our Pembroke House office.

A bit about the role:

As a Responsive Repairs Planner, you will be supporting the managers with planning all aspects of the responsive repair works, dealing with residents, operatives and sub- contractors, working with the IT systems, managing operative’s diaries and general data input and administration.

Some of the key results for the role include:

  • Receiving job notification and plan resource in our works management system.

  • Plan and mobilise internal and supply chain contractor resource.

  • Update client systems with status milestones including completion forecasts.

  • Maintain communications to our customers.

This is an office based role with 5 days working in the Pembroke House office required.

A bit about us:

160 years after it was established, Peabody is one of the oldest not-for-profit housing associations in the UK.

The Peabody Group is responsible for more than 107,000 homes, with around 220,000 residents across London and the Home Counties. We also have around 20,000 care and support customers.

Our purpose is to help people flourish, and we are getting closer to residents by taking a local approach.

We are committed to delivering a responsive and easily accessible repairs service and investing in our existing homes so they are safe and well maintained. Our retrofit projects will make thousands of our homes more energy efficient.

We work with councils and communities to promote economic inclusion, tackle inequality and poverty, and prioritise wellbeing.

Here just a few of the benefits for working at Peabody:

  • Flexible and hybrid working (depending on the role)

  • Up to 30 days’ annual holiday plus bank holidays

  • Competitive salaries that are benchmarked regularly against current market rates 

  • Two additional paid volunteering days each year 

  • Flexible benefits scheme, including family friendly benefits and access to a discount portal 

  • 4 x salary life assurance

  • Up to 10% pension contribution

Are you ready to apply?

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

To be considered for the position of Responsive Repairs Planner, please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role. 

Interviews will be held week commencing 1st July.

If you need to ask us anything else at all, feel free to drop an email to and one of our team will be in touch.

Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.

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Vacancy details:

  • Discipline:
    Customer Service, Construction & Property, Social Housing

  • Weekly Hours:
    Monday to Friday 9:00 - 17:00

  • Contract type:
    Full Time

  • Closing Date:
    20/06/2024 23:59:00


Apply now

Contact us

Got specific questions about Peabody? We’re always happy to help.